Refund policy

Return Policy

Our Commitment

We want you to feel confident shopping with SICKFINDS COLLECTIBLES. We carefully package orders and aim to describe products accurately. If something is not right with an eligible item, please contact us and we will work with you toward a fair resolution.

Eligible Returns

Unused, non-collectible merchandise may be returned within 14 days of confirmed delivery for a refund to the original payment method.

Eligible items must be:

Unused, unopened, and in the same condition in which they were received
Returned with original packaging, tags, inserts, and accessories
Accompanied by proof of purchase or the order number
Approved by SICKFINDS COLLECTIBLES before being sent back

Examples of potentially eligible items include card binders, sleeves, storage products, and other non-collectible accessories.

To start a return, email saul@sickfindscollectibles.com with your order number, the item you wish to return, and the reason for the return. Do not send an item back without return authorization.

Final-Sale Items

The following items are final sale and are not eligible for return, exchange, or cancellation:

Sealed or opened trading card products
Individual trading cards
Graded cards
Collectibles of any kind, including figures, plush, toys, and limited-edition merchandise
Mystery products or bundles containing collectible items
Sale, clearance, or discounted items
Gift cards

These restrictions help protect customers and our business from fraud, product tampering, condition disputes, and market volatility.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives. If you receive an item that is severely damaged, defective, or incorrect, contact us within 48 hours of confirmed delivery at saul@sickfindscollectibles.com.

Please include:

Your order number
A description of the issue
Clear photos of the item, all packaging, and the shipping label

Minor cosmetic imperfections, such as small corner dings, light surface scratches, or normal packaging wear occurring during transit, are not considered defects. For approved claims, we may offer a replacement, store credit, or refund, depending on availability and the circumstances.

Return Shipping and Refunds

Customers are responsible for return shipping costs unless we confirm that the item was defective, severely damaged, or incorrect due to our error.

Once we receive and inspect an approved return, we will notify you of the outcome. If approved, refunds are issued to the original payment method. Original shipping charges are non-refundable unless the return resulted from our error.

Order Cancellations

Orders may be cancelled only if they have not yet been processed or shipped. Contact us as soon as possible at saul@sickfindscollectibles.com; we cannot guarantee cancellation requests once an order has been submitted.